Laab receives Ace Moment of Truth Award

facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

Linda Laab

San Manuel — On Feb. 6, Bruce Trotiere, owner of San Manuel Hardware and Supply, located at 510 South Avenue A, received an impressive letter about his employee Linda Laab.

The letter stated, “Your store manager, Linda Laab, was commended so enthusiastically by a customer, we are presenting her with an Ace Moment of Truth Award.”

Linda Laab has been awarded a certificate and letter of recognition for her efforts in assisting customer Gerry Kaufhold, which, “made a difference in his life and a lasting positive memory.”

The letter also said, “Ace strives to offer the very best in customer service and live up to the goal of being the most helpful hardware stores on the planet.”

This is great news for Linda, who has been recognized for doing her job so well; and for Bruce, who knows he has made the right choice in an employee. It’s also great news for the community, because now, we all know that there is an honest and helpful employee who is employed by someone who is proud of them. They can also know that there are caring people out there who not only notice when a good deed is done, but are ready to acknowledge it and encourage this sort of behavior from others

“With each and every customer interaction, we have an opportunity to provide superior customer service and create positive impressions of this company. We would like to take this opportunity to recognize your commitment to these ideals, and are pleased to present your manager with this Moment of Truth Award certificate,” the letter stated.

Why not support your local economy, by shopping for your hardware needs at the store that gives more than just shelves of merchandise?

Staff (2709 Posts)

There are news or informational items frequently written by staff or submitted to the Copper Basin News, San Manuel Miner, Superior Sun, Pinal Nugget or Oracle Towne Crier for inclusion in our print or digital products. These items are not credited with an author.


facebooktwittergoogle_plusredditpinterestlinkedinmailby feather
facebooktwitterby feather

Comments are closed.

  • Additional Stories

    New Pinal Rural Fire Rescue & Medical District accused of not answering medical assistance calls

    February 5th, 2016
    by

    ‘True,’ say PRFR&M officials, but they note they are still organizing with full services coming in May Is the new […]


    Arboretum to feature Valentine’s Weekend Live Music Feb. 13 & 14

    February 5th, 2016
    by

    Need a romantic Valentine’s Day date? How about a relaxed, easy-listening live concert of cedar flute music in the gardens at […]


    Superior Home Tour draws thousands

    February 4th, 2016
    by

      Thousands of visitors descended upon Superior this past weekend for the 8th Annual Home Tour.  Every street was packed […]


    When Max met Roberta, a love story for the ages

    February 4th, 2016
    by

      Max and Roberta Jerman have been together since their first day of college.   “The first day of school,” […]


  • Additional Stories

    Arizona Zipline has grand opening, ready for adventure seekers

    February 4th, 2016
    by

      It’s finally open!   On Friday Jan. 29, 2016, the zipline near Oracle officially opened for business. Arizona Zipline […]


    San Manuel wrestlers ready for sectionals

    February 4th, 2016
    by

      Six San Manuel wrestlers will complete at this weekend’s Division IV Section IV Tournament that will take place at […]


    San Manuel Elks honor local First Responders, say, ‘Thanks’

    February 4th, 2016
    by

      Public servants are usually the last ones to be thanked.   Policemen, firefighters, paramedics are always there to see […]


    Mountain Vista School’s Rodriguez named Outstanding Wrestler at CJHL Championships

    February 4th, 2016
    by

      Mountain Vista Jr. High wrestler Gilbert Rodriguez was named Outstanding Wrestler after taking first place in the 83-lb division […]


  • Copperarea

  • [Advertisement.]
  • Southeast Valley Ledger

  • Arizona Headlines & Current Weather