Laab receives Ace Moment of Truth Award

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

Linda Laab

San Manuel — On Feb. 6, Bruce Trotiere, owner of San Manuel Hardware and Supply, located at 510 South Avenue A, received an impressive letter about his employee Linda Laab.

The letter stated, “Your store manager, Linda Laab, was commended so enthusiastically by a customer, we are presenting her with an Ace Moment of Truth Award.”

Linda Laab has been awarded a certificate and letter of recognition for her efforts in assisting customer Gerry Kaufhold, which, “made a difference in his life and a lasting positive memory.”

The letter also said, “Ace strives to offer the very best in customer service and live up to the goal of being the most helpful hardware stores on the planet.”

This is great news for Linda, who has been recognized for doing her job so well; and for Bruce, who knows he has made the right choice in an employee. It’s also great news for the community, because now, we all know that there is an honest and helpful employee who is employed by someone who is proud of them. They can also know that there are caring people out there who not only notice when a good deed is done, but are ready to acknowledge it and encourage this sort of behavior from others

“With each and every customer interaction, we have an opportunity to provide superior customer service and create positive impressions of this company. We would like to take this opportunity to recognize your commitment to these ideals, and are pleased to present your manager with this Moment of Truth Award certificate,” the letter stated.

Why not support your local economy, by shopping for your hardware needs at the store that gives more than just shelves of merchandise?

Staff (4462 Posts)

There are news or informational items frequently written by staff or submitted to the Copper Basin News, San Manuel Miner, Superior Sun, Pinal Nugget or Oracle Towne Crier for inclusion in our print or digital products. These items are not credited with an author.


Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather
Facebooktwitterby feather

Comments are closed.

  • Additional Stories

    Mammoth families seek answers in double murder case

    February 12th, 2018
    by

      There is probably nothing worse than having your child or grandchild die before your time has passed, unless it […]


    Copper Corridor communities pledge support for Expect More Arizona

    February 12th, 2018
    by

      The Town Councils of Kearny, Hayden and Superior have all passed resolutions in support of Expect More Arizona.  The […]


    Southeastern Arizona experiences prolonged dry and windy conditions; BLM reminds public to prevent wildland fire/protect property

    February 12th, 2018
    by

    TUCSON, Ariz.  – The Bureau of Land Management (BLM) is reminding Southeastern Arizona to take steps to prevent wildland fires and […]


    USDA Rural Development offers affordable funding for rural Arizona families wanting a home of their own

    February 12th, 2018
    by

    (Coolidge, AZ—January 25, 2018)  The United States Department of Agriculture’s Rural Development agency offers housing loans for people in rural […]


  • Additional Stories

    SunZia funds Arizona wildlife/natural resource efforts

    February 12th, 2018
    by

      The SunZia Southwest Transmission Project (SunZia) presented a $300,000 check last week to the Arizona Game and Fish Department […]


    Daughter repairs Lobo mural in memory of her mom, Esther Yanez

    February 10th, 2018
    by

      Sometimes, it’s all about family connections.   Over the Thanksgiving break, Esther Yanez’s daughter, Jennifer Suarez, came from Florida […]


    Historical Perspective: The Old Oracle Jail

    February 10th, 2018
    by

      Many living in Oracle and the Tri-Community probably do not know that there is a jail in town. The […]


    Jeremiah Pate’s Parkinson’s fundraiser declared a success

    February 10th, 2018
    by

      The fundraiser for Jeremiah Pate’s research to find a cure for Parkinson’s disease has been deemed a success.  The […]


  • Copperarea

  • [Advertisement.]
  • [Advertisement.]
  • [Advertisement.]
  • Southeast Valley Ledger