Laab receives Ace Moment of Truth Award

Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

Linda Laab

San Manuel — On Feb. 6, Bruce Trotiere, owner of San Manuel Hardware and Supply, located at 510 South Avenue A, received an impressive letter about his employee Linda Laab.

The letter stated, “Your store manager, Linda Laab, was commended so enthusiastically by a customer, we are presenting her with an Ace Moment of Truth Award.”

Linda Laab has been awarded a certificate and letter of recognition for her efforts in assisting customer Gerry Kaufhold, which, “made a difference in his life and a lasting positive memory.”

The letter also said, “Ace strives to offer the very best in customer service and live up to the goal of being the most helpful hardware stores on the planet.”

This is great news for Linda, who has been recognized for doing her job so well; and for Bruce, who knows he has made the right choice in an employee. It’s also great news for the community, because now, we all know that there is an honest and helpful employee who is employed by someone who is proud of them. They can also know that there are caring people out there who not only notice when a good deed is done, but are ready to acknowledge it and encourage this sort of behavior from others

“With each and every customer interaction, we have an opportunity to provide superior customer service and create positive impressions of this company. We would like to take this opportunity to recognize your commitment to these ideals, and are pleased to present your manager with this Moment of Truth Award certificate,” the letter stated.

Why not support your local economy, by shopping for your hardware needs at the store that gives more than just shelves of merchandise?

Staff (3787 Posts)

There are news or informational items frequently written by staff or submitted to the Copper Basin News, San Manuel Miner, Superior Sun, Pinal Nugget or Oracle Towne Crier for inclusion in our print or digital products. These items are not credited with an author.


Facebooktwittergoogle_plusredditpinterestlinkedinmailby feather
Facebooktwitterby feather

Comments are closed.

  • Additional Stories

    Miners’ Renteria ends remarkable career as State Champion

    February 16th, 2017
    by

      Four years ago, at the year-end wrestling banquet, now San Manuel senior Franky Renteria stood among a few legends in […]


    Year of the Rooster, Chinese New Year in the Copper Corridor

    February 16th, 2017
    by

     Happy Chinese New Year! The Chinese New Year began Jan. 28 and will last until February, 2018. It is the […]


    No new information released in Mammoth double homicide; possible motive, investigative leads considered

    February 16th, 2017
    by

      Pinal County Homicide Detectives continue to investigate the double homicide that occurred in Mammoth on Jan. 31, 2017, but have […]


    Have a heart! Share your love with the San Manuel Library!

    February 16th, 2017
    by

      It is again that time of year when the San Manuel Library asks you for a donation.    You, the […]


  • Additional Stories

    Champion Renteria, three more San Manuel wrestlers qualify for State

    February 8th, 2017
    by

      Senior Franky Renteria (170) won the Division IV Section II Championship at last weekend’s sectional tournament, which took place at […]


    Sea Lion Swimmers bring home trophies from Havasu meet

    February 8th, 2017
    by

    Over the weekend of January 20-22, the Sea Lions Swim Team competed in the Havasu Winter Challenge Swim Meet at […]


    Daniella Kotopoulous outspells other contestants to win Mammoth-San Manuel District Spelling Bee

    February 8th, 2017
    by

      The top spellers in the Mammoth-San Manuel Unified School District met on Jan. 31 at the San Manuel High School […]


    Former coach/athlete meet again at the college level

    February 8th, 2017
    by

    Former Miner track Coach Maria Lopez and athlete Cita Sweeney, met Saturday on opposite sides in new roles as college official […]


  • Copperarea

  • [Advertisement.]
  • [Advertisement.]
  • [Advertisement.]
  • Southeast Valley Ledger